![]() ![]() What is the difference between “Save as.What is the cost of for a QuickScan software upgrade/update?.What computer specifications are necessary for QuickScan to load properly onto a computer?.Is QuickScan compatible with Windows 8? Your scanner comes with the scanners driver, QuickScan Setting and LaserSoft.How often does the QuickScan need to be calibrated?.How often do I need to run the CheckComb?.How many strips/combs can I run at a time?.How do I receive a report for a QuickScan test?.How do I know if I have placed my strips in the carrier properly?.Help! QuickScan doesn’t recognize the scanner.Can I pre-populate the list of options for the entry fields?.Can I have QuickScan loaded on multiple computers?.Youll need to add our scanner driver, DocOCR and scan application in this section, click 6. Can I change the titles of the columns on the results page? How to fix the System Cannot Find the File Specified error 5.If the PC continually fails to recognize the scanner, you may need to upgrade the scanner driver.Try to calibrate with the Scanner Utility. I contacted Plustek who suggested I disable the Driver Signature Enforcement. Make sure the connection is snug, and give the PC time to recognize the hardware. The scanner worked perfectly on windows XP but will not work on my Windows 10. QuickScan will now perform properly.ĭisconnect the scanner from the pc and try a different USB port. If the Scanner Utility window opens, it will say “Status: Scanner connection established!” Click the “+” to calibrate, then the green check to exit. Locate the “Scanner Utility.” This will either be found on the pc’s desktop labeled as “Calibrate” or in Start → Programs → Plustek OpticSlim → Scanner Utility.QuickScan will not recognize the scanner if the PC cannot recognize the scanner. DNAble – Instrument Compatibility & Throughput.DNAble – Molecular Detection More Items →.Mycotoxin Testing Technology More Items →.I haveīeen trying for over a week trying to get this resolved without any success, I just keep getting odd behaviour from computer, when I have gone through various possible fixes and been told a 'Restart' is required and I have restarted I am cut off from the internetĪnd I have shut down completely and then start normally to get back the internet. I think that as I am in my 92nd year I do not have the time so I'll give this up and concede defeat to the Plustek7200i Scanner!!! Thanks for all the help. I just keep getting messages that the scanner driver is not installed. Thank you for your advice, I have tried both methods but although the Plusteck7200i shows up as 'New' in my applications neither SilverFast or my computer recognises the scanner. Let us know the status of scanner issue to assist you further. ![]() You can check Windows Update manually to help ensure you have the latest updates. Windows Update helps keep your computer up to date with the latest system updates and drivers which can resolve the issue you are facing. I suggest you to install the latest Windows updates and check. Click on Next and follow the prompts to run the troubleshooter. Click on View All on the left panel of the screen.ĥ. Type “ Troubleshooting” without the quotes and click onģ. Click on search bar next to Start Menu.Ģ. ![]() It checks for common issues and makes sure that any new device or hardwareĪttached to your computer was installed correctly.ġ. If your computer is having problems with a recently installed device or other hardware, try using the Hardware and Devices troubleshooter to fix the problem. I suggest you to run the Hardware and Devices troubleshooter and check if it helps. I suggest you to try the methods below and check if this helps.
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